Reservations & Information
If you need any assistance in making a booking or wish to confirm, amend or cancel an existing booking please contact us (Opening times: 09:00 - 17.30, Monday to Friday excluding bank holidays)
Tel: 0844 2482 100
Calling from abroad?
If you're calling us from France or anywhere else on the continent please use the number below.
Tel: 0044 845 313 3380
Feedback (good or bad)
As customers we know you have very high expectations of the service we deliver; that's why we would like to hear from you.
If you have a complaint or compliment please write to us at:
or email us at firstname.lastname@example.org
Please note that we aim to respond to all complaints within 10 working days.
Any lost property located onboard will be returned to our Head Office; please contact us on 0844 2482 100 if calling from the UK or 0044 845 313 3380 (local call costs apply only) from France or the Continent.